You’re booking a trip. It could be a holiday of a lifetime to a far-flung destination or a pleasant city break in Europe. You’ve been saving up for it and have been looking forward to it for some time. It could even be a business trip. But then, the unthinkable happens: the travel operator, agent or agency is declared financially insolvent. In layman’s terms: they’ve gone bust.
If the travel operator, agent or agency is a member of Travel Guarantee Fund® (GfG®), then you’re OK. GfG® will intervene and offer you a number of solutions. Or we will ensure that you can continue your trip or holiday, without having to pay extra. Or we ensure that you receive a refund for your deposit or fare, so that you can book another trip. GfG® ensures that you - the traveller - enjoy total peace of mind!
In fact, bigger than you might think.
Already 1 1 6 4 days have passed since the last insolvency of a travel operator, agent or agency in Belgium or Luxembourg!
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GfG® devoted much attention to the formulation and texts of this website. All texts have been written in a language as comprehensible as possible, highly accessible to every traveller / consumer. The examples have also been written in this sense. This is different from an insurance or legal point of view. These request more detailed information , to avoid discussions. Therefore GfG® to draw each reader’s attention to the General Conditions mentioned in the section Conditions. GfG® is only bound to these General Conditions.×